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Univerge SV8100 Communication Server is the ideal voice & data solution for SMB businesses that wish to grow their business over time. Small companies can now get the technology and capabilities that were previously only available to big businesses with big budgets. Medium size business can now completely trust NEC latest technology that will provide them with user friendly, feature-rich scalable solution that will meet their communications needs both now and in the future.
Some of the key features of SV8100:
- TDM and IP Telephony,
- On-board applications and a full range of high-powered features that can be transparently shared between branches or remote locations,
- Modern and user friendly Call Management applications,
- Professional IP Dect Solutions
- Desktop Integration
The NEC UNIVERGE family of IP and digital terminals moves the standard desktop phone to the next level through its large feature set and modular design. By delivering a wide range of customizable features, this terminal can help meet the communications needs of any workplace. And thanks to its modular design, businesses have the option to quickly and easily customize the terminals to meet employees' specific communications needs. Because these terminals support a wide range of applications, the Desktop IP and Digital Terminals can also help improve overall employee efficiency and productivity. For a full list of features click here www.univerge360.eu
moreNEC Desktop Digital Terminals offer features and benefits that brilliantly capture the essence of form and function while providing businesses the means to seamlessly communicate with their customers. These intelligent terminals help your business take service and performance to newer, more profitable heights.
Desktop Digital Terminals deliver exceptional value. With their user-friendly ergonomic design, a range of six models to choose from and a choice of interfaces and options, they provide users with access to the full power of UNIVERGE communication platforms.
NEC UNIVERGE IP-DECT solution provides wireless telephony over an IP network. That unique solution combines a well known DECT system with the benefits of IP telephony.
IP DECT working on LAN network will provide you with excellent voice quality, wireless communication with text messaging and NEC system features.
Reasons to choose NEC IP DECT:
- Reliable & secure DECT technology
- Scalable from 1 to 256 Access Points and more
- Helps to increase customer service levels
- Integrated with features from the SV8100
- Wide range of handsets for all user types and environments
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A powerful IP voicemail and Unified Messaging solution that allows staff to receive emails on any phone using text-to-speech. Users can also record calls for later reference, and the intuitive visual interface helps staff prioritize messages and work more productively. And of course, the application’s Unified Messaging integrates with Microsoft Outlook, Lotus Notes and/or Novell GroupWise.
moreWe can provide a complete integration of your voice & data network.
Using NEC networking protocols Netlink and AspireNet it is now possible to create one centralized IP system for all your remote branches no matter where in the world they are.
Netlink ensures your business can grow and communicate effectively with centralized programming and management. It extends your reach to remote offices and mobile workers while providing increased efficiency, and feature transparency – regardless of the primary unit’s physical location. And because it is compatible with standards-based IP routing and switching, it even can be implemented on existing networks.
Modern cost effective addition to the NEC system - MyCalls will provide you with call management for businesses of any size.
MyCalls provides a unique set of features for the SV8100 including professional call recording and works on multiple sites.
Some of the features:
- Real time view of extension and trunk activity
- Integrated ACD Agent control
- Call recording and call playback (calls are encrypted)
- Daily, Weekly and Monthly reporting
- Quick view of call history (filtering abandoned calls)
- Multi site support
Reasons to choose SV8100 MyCalls:
- Improves customer service
- Improves staff efficiency
- Real time information enables managers to react quickly
- Real time call control can be displayed on LCD screens
Silverten specialize in all levels of professional delivery and maintenance of various phone systems including NEC, Panasonic, Alcatel, Siemens, Slican, Platan and others.
moreContact Centre agents are expected to process large numbers of external requests as quickly as possible. These requests come in many forms - calls, faxes, e-mails, chats or video conferencing.
Now you can completely trust NEC Univerge Call Centre Solutions.
Powerful call management software ensures customer service levels, and your workforce,
are optimized at all times.
We will provide you with full integration with Microsoft Outlook, fax servers, call management software and others.
Every business has other needs and that's why we will perform site survey and propose a solution that will meet all your needs and give you nothing to worry about for the future.
NEC SV8100 is one of the most technologically advanced IP systems on the market and is NEC latest small to medium-sized businesses offering, supporting SIP Trunks, IP Phones, IP DECT and SIP Phones.
moreLive multimedia on your desktop!
Be more productive with Polycom HDX4000. Experience Ultimate HD quality.
- HD Voice, HD Video and HD Content.
- VoIP or analogue speakerphones.
- Polycom CMA Solution for managing, scheduling and provisioning.
- One-click dialing to other endpoints with Polycom CMA Solution
Polycom HDX8000 Series - a video solution that will exceed expectations every day.
- Advanced HD Video technology for smooth, sharp and natural motion.
- Polycom CMA Solution for managing, scheduling and provisioning.
- One-click dialing to other endpoints with Polycom CMA Solution.
- Polycom StereoSound Technology - 22kHz audio for natural, clear voice.
- Content sharing with remote sites.
- Unique People on Content - step inside your presentation.
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Outsourcing support is the most cost effective alternative to using your own staff's time.
Silverten can provide you with day to day support with cutting edge expertise and knowledge.
We will provide better quality support to minimize your costs.
Silverten provides nationwide hardware maintnance support with wide range of service levels.
Your IT Network can be monitored, protected and controlled 24 hours a day, 365 days a year.
Believe in Technology
Believe in People
The modern and innovative office network is characterized by full integration between different areas.
Silverten offers professional Structured Cabling for new businesses as well as modernization of existing networks.
Structured Cabling Systems, professionally designed and implemented, not only support existing infrastructure and devices, but also have the capacity to grow with new technologies and demands.
We will make sure that standardizing network will lower total cost of investment and it will pay for itself many times in the future.
Professional cabling will allow you to use one network that will support:
- IP Phones
- Computers, printers
- Video Conferencing
- Security Cameras
- Internet
- and others
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Silverten will provide you with professional voice and data technology dedicated to work with Hotels.
Our phone systems are fully compatible with popular hotel software (Fidelio).
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