SERVICE

Silverten offers a high level of service and maintenance both onsite and remote.
We offer service level agreements that will guarantee that your business will not be severely impacted in the event of a system failure. Our engineers are fully qualified on the entire range of products and we tailor our contracts to meet your needs.

Our Remote support can remotely diagnose issues you may experience with your system cutting down your costs and our response times.

We also provide consultancy, site surveys, project management, system training and admin courses for a wide range of systems.

If you do not wish to avail of a maintenance contract we can also provide a callout service covering moves and changes, system site moves, troubleshooting, system upgrades and remote support.

If you require any additional add ons to your systems we supply a wide range of Headsets, Conference phones, Cordless Phones, Answering Machines, Comms Cabinets etc.

When you choose Silverten to install any of the NEC voice systems for you, you can be assured that your equipment can be monitored and diagnosed remotely from our office in Krakow or by one of our partners in Warsaw, Dublin and Nottingham.